Privacy Policy

Virginia Dust Doctors (“we,” “us,” or “our”) operates this website to provide information and
services related to air duct cleaning, dryer vent cleaning, chimney cleaning, gutter cleaning,
pressure washing, and related home services.
By using this website or submitting your information, you agree to the collection and use of
information as described in this Privacy Policy.

Information We Collect

Information You Provide

We collect personal information that you voluntarily submit when you:
• Request a quote or submit a form
• Schedule a service or inspection
• Contact us by phone, email, chat, or SMS
• Apply or register as a technician or service professional
This information may include your name, phone number, email address, address, and
service-related details.

Information Collected Automatically

When you visit our website, we may collect:
• IP address and general location
• Device and browser information
• Pages viewed and interactions
• Referring ads or websites
We use cookies, pixels, and analytics tools to improve website performance, user
experience, and marketing effectiveness.

How We Use Your Information

We use your information to:
• Respond to inquiries and service requests
• Schedule and manage service appointments
• Communicate regarding services or service updates
• Send transactional and marketing communications, including SMS where consent is
provided
• Improve operations, marketing, and customer experience
• Comply with legal requirements

SMS & Text Messaging Consent (TCPA Compliance)

By providing your phone number and submitting a form on our website, you expressly
consent to receive calls and text messages from Virginia Dust Doctors, including messages
sent using automated technology, regarding services, appointments, promotions, or
service-related updates.
Consent is not a condition of purchase.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly.

Standard Messaging Disclosures

Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and SMS Terms & Conditions pages.
Message frequency may vary

Technicians & Service Providers

Individuals who submit information to work with or provide services for Virginia Dust Doctors
consent to receive communications via phone, email, or SMS related to job opportunities,
scheduling, and operational updates.

Sharing of Information

We do not sell personal information.
We may share information with:
• Internal team members
• Service professionals within our service network
• CRM, SMS, analytics, and communication providers
• Legal authorities when required by law
Access is limited to legitimate business purposes only.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication
purposes will not be shared with any third parties or affiliates for marketing purposes.

Cookies & Tracking

Cookies help us analyze site usage and improve advertising performance. You may disable
cookies through your browser settings.

Data Security & Retention

We use reasonable safeguards to protect your data and retain information only as long as
necessary for business, legal, and compliance purposes.

Your Rights

You may request to access, update, or opt out of marketing communications by contacting
us directly.

Children’s Privacy

This website is not intended for children under 13 years of age.

Policy Updates

We may update this Privacy Policy at any time. Continued use of the website constitutes
acceptance of the updated policy.

Contact Information

Virginia Dust Doctors
📞 +1 (804) 866-2713
📧 dustdoctors53@gmail.com
📍 Richmond, Virginia, United States